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FAQ

  • How can I contact you for questions?
    You can reach us through our website’s contact form or email us directly. We’re happy to help!
  • What is TCG Tuesday?
    Every Tuesday, we launch a special discounted product with a limit of one per customer. Be sure to check back weekly for new deals!
  • What products do you sell?
    We specialize in sealed Japanese and English TCG products, including One Piece, Pokémon, and Bleach. We plan to expand to other sealed TCG products in the future!
  • What is your return policy?
    Due to the nature of sealed and collectible items, all sales are final. Please contact us if there are any issues with your order.
  • Do you offer international shipping?
    Currently, we offer shipping within U.S. in 50 states. International shipping options may be available in the future.
  • How is shipping handled for high-value items?
    High-value items are shipped with full insurance and signature confirmation to ensure secure delivery.

Fraud Prevention Notice

For your protection and ours, all orders are monitored for suspicious activity. Orders using mismatched names, addresses, or payment methods may be delayed or canceled.

SWIFT UNIVRSE reserves the right to cancel any order we suspect to be fraudulent or high-risk. If you’re ordering through a freight forwarding service or from outside the U.S., we may contact you to verify your order before shipment.

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