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SHIPPING & RETURNS

Shipping Policy

Welcome to SWIFT UNIVRSE! We specialize in providing sealed Japanese and English TCG products, including One Piece, Pokémon, and Bleach. Our shipping policy ensures that your authentic, high-quality trading card products are securely delivered to you. We are committed to excellent customer service and strive to continuously expand our inventory to offer the best to collectors and players.

Return Policy

At SWIFT UNIVRSE, we carefully handle all products, and most boxes arrive free from imperfections such as dents, holes, or blemishes. However, minor cosmetic flaws to the packaging can occasionally occur during manufacturing or shipping. Since the box’s primary purpose is to protect the sealed product inside (such as booster packs), we do not offer returns or exchanges for minor packaging imperfections. If you are highly particular about box condition, we kindly ask that you consider this before purchasing.

We take pride in offering authentic, high-quality sealed TCG products. Due to the collectible nature of our items, all sales are final. We do not accept returns, exchanges, or cancellations once an order is placed. Returns will only be accepted if the actual product inside—such as booster packs or cards—is damaged. To process a return in these cases, you must provide clear video evidence of the unboxing to verify the damage. If your order arrives with damaged contents or there’s an issue with your purchase, please contact us within 7 days of delivery via email with photos and details. We’ll review the situation and work with you to resolve the issue.

Thank you for understanding and supporting SWIFT UNIVRSE!

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